The campaign audit log displays a history of the changes to your decision point campaigns, including who made the changes and when.

Accessing the audit log

To view the audit log for a decision point campaign:

    1. Go to Engage > Campaigns.
    2.  Select the More menu (⋮) for the campaign you’re interested in.
    3. Select the History icon.

The audit log opens, showing the list of changes made to the campaign.

Viewing campaign changes

To view the details of a campaign version, select the timestamp in the Change date column. This opens a comparison view which displays the selected version and the current version.

Audit log view

The audit log displays the following details:

Property Description
Change date The date and time the change was made.
Select this to view the details for the change.
Version The version number of the change.
Campaign status The status of the campaign.
Changed by The user who made the change.
Changed via The channel through which the change was made.
Change made The general type of change made to the campaign.

Note: The audit log only displays changes made to campaigns since the change tracking feature was enabled in April 2020.

Campaign change types

The audit log summarizes changes made to campaigns as the following general change types:

  • Edited
  • Published
  • Paused
  • Started
  • Archived
  • Unarchived

Occasionally, the audit log might show Unknown in the Change made column. In this case, you can still view that version of the campaign by clicking on the timestamp.

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